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Lapierre, J. (1999). Strator : a measure of strategic orientation. (Technical Report n° EPM-RT-99-09). Restricted access
Lapierre, J. (1997). Development of measures to assess customer value in a business-to-business context. (Technical Report n° EPM-RT-97-20). Restricted access
Lapierre, J., & Deneault, D. (1997). The impact of market and technological orientations on customer value : an empirical investigation into the information technology sectors. (Technical Report n° EPM-RT-97-29). Restricted access
Lapierre, J. (1997). Lexique français et anglais sur le marketing et le marketing de la haute technologie. (Technical Report n° EPM-RT-97-21). Restricted access
Lapierre, J., & Filiatrault, P. (1994). An analysis of the foundations of research on the quality of professional services to organizations. (Technical Report n° EPM-RT-94-14). Restricted access
Lapierre, J., Filiatrault, P., & Koelemeijer, K. (1993). Industrial professional services quality evaluation criteria : a comparative analysis between consulting engineers of North America (Quebec) and Europe (France). (Technical Report n° EPM-RT-93-31). Restricted access
Lapierre, J., Filiatrault, P., & Perrien, J. (1993). The service quality evaluation process : evolution and implications of research. (Technical Report n° EPM-RT-93-30). Restricted access
