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Value strategy rather than quality strategy: a case of business-to-business professional services

Jozée Lapierre, P. Filiatrault and J. C. Chebat

Paper (1996)

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Department: Department of Mathematics and Industrial Engineering
PolyPublie URL: https://publications.polymtl.ca/31138/
Conference Title: SIAR
Conference Location: Montréal, Québec
Conference Date(s): 1996-01-01 - 1996-12-31
Date Deposited: 18 Apr 2023 15:24
Last Modified: 25 Sep 2024 16:13
Cite in APA 7: Lapierre, J., Filiatrault, P., & Chebat, J. C. (1996, January). Value strategy rather than quality strategy: a case of business-to-business professional services [Paper]. SIAR, Montréal, Québec.

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