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Role of relational factors in the evaluation of a professional service and the maintenance of a long-term relationship with the service provider

Jozée Lapierre and S. Deslandes

Paper (1996)

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Department: Department of Mathematics and Industrial Engineering
PolyPublie URL: https://publications.polymtl.ca/31140/
Conference Title: 12th international conference on industrial marketing and purchasing (IMP)
Conference Location: Karlsruhe, Germany
Conference Date(s): 1996-01-01 - 1996-12-31
Date Deposited: 18 Apr 2023 15:24
Last Modified: 25 Sep 2024 16:13
Cite in APA 7: Lapierre, J., & Deslandes, S. (1996, January). Role of relational factors in the evaluation of a professional service and the maintenance of a long-term relationship with the service provider [Paper]. 12th international conference on industrial marketing and purchasing (IMP), Karlsruhe, Germany.

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