Jozée Lapierre, Pierre Filiatrault and Kitty Koelemeijer
Technical Report (1993)
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Abstract
Problem -- Theoretical framework -- Methodology -- Results and analysis -- Technical quality is both similar and different -- Functional quality : similarities -- Functional quality : differences.
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Department: | Department of Mathematics and Industrial Engineering |
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PolyPublie URL: | https://publications.polymtl.ca/9889/ |
Report number: | EPM-RT-93-31 |
Date Deposited: | 16 Dec 2021 16:06 |
Last Modified: | 02 Oct 2024 04:22 |
Cite in APA 7: | Lapierre, J., Filiatrault, P., & Koelemeijer, K. (1993). Industrial professional services quality evaluation criteria : a comparative analysis between consulting engineers of North America (Quebec) and Europe (France). (Technical Report n° EPM-RT-93-31). https://publications.polymtl.ca/9889/ |
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