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Managing for quality in the financial services industry

Jozée Lapierre

Article (1994)

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PolyPublie URL: https://publications.polymtl.ca/55401/
Journal Title: Journal of Retailing and Consumer Services
Publisher: Elsevier BV
DOI: 10.1016/0969-6989(94)90032-9
Official URL: https://doi.org/10.1016/0969-6989%2894%2990032-9
Date Deposited: 02 Oct 2023 15:47
Last Modified: 05 Apr 2024 12:02
Cite in APA 7: Lapierre, J. (1994). Managing for quality in the financial services industry. Journal of Retailing and Consumer Services. https://doi.org/10.1016/0969-6989%2894%2990032-9

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