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Ahmadpour, N., Robert, J.-M., & Lindgaard, G. (2014, July). Impact of the Seat on Aircraft Passenger Comfort Experience in the Cabin Interior [Paper]. International Conference on Applied Human Factors and Ergonomics (AHFE), Krakow, Poland. External link
Alves Ribeiro Rosa, J. G., Armellini, F., & Robert, J.-M. (2021, June). Capturing Future Trends in Customer Needs for the Design of Next-Generation Gas Station Services [Paper]. 21st Congress of the International Ergonomics Association (IEA 2021). External link
Ahmadpour, N., Robert, J.-M., & Lindgaard, G. (2017). Aircraft seat comfort experience. In Di Bucchianico, G., Vallicelli, A., Stanton, N. A., & Landry, S. J. (eds.), Human factors in transportation: social and technological evolution across maritime, road, rail, and aviation domains (pp. 399-412). External link
Ahmadpour, N., Robert, J.-M., & Lindgaard, G. (2016). Aircraft passenger comfort experience: Underlying factors and differentiation from discomfort. Applied Ergonomics, 52, 301-308. External link
Ahmadpour, N., Kuhne, M., Robert, J.-M., & Vink, P. (2016). Attitudes towards personal and shared space during the flight. Work: A Journal of Prevention Assessment & Rehabilitation, 54(4), 981-987. External link
Atoyan, H., Robert, J.-M., & Duquet, J.-R. (2014). Uncertainties in complex dynamic environments. Journal d'interaction personne-système, 2. External link
Ahmadpour, N., Lindgaard, G., Robert, J.-M., & Pownall, B. (2014). The thematic structure of passenger comfort experience and its relationship to the context features in the aircraft cabin. Ergonomics, 57(6), 801-815. External link
Aubin, F., Atoyan, H., Robert, J.-M., & Atoyan, T. (2012, February). Measuring a product's usefulness [Paper]. 18th International Ergonomics Association's Congress (IEA 2012), Recife, Brazil. Published in Work, 41(S1). External link
Atoyan, H., Robert, J.-M., & Duquet, J.-R. (2008, September). Presentation of uncertain information in user interfaces to support decision making in complex military systems [Paper]. 20e Conférence Internationale Francophone sur I'Interaction Homme-Machine (IHM 2008), Metz, France. External link
Atoyan, H., Duquet, J.-R., & Robert, J.-M. (2006, April). Trust in new decision aid systems [Paper]. 18e Conférence francophone sur l'interaction homme-machine (IHM 2006), Montréal, Québec. External link
Audet, M., Robert, J.-M., & Plamondon, R. (2000, October). Scriptôt: un système d'aide à l'apprentissage de l'écriture manuscrite qui utilise une tablette et un crayon électronique [Paper]. Congrès Ergo-IHM'2000, Biarritz, France. Unavailable
Aubin, F., & Robert, J.-M. (1992, May). Bioelectric input devices: An example: Biolink [Paper]. ACM SIGCHI Conference on Human Factors in Computing Systems: Striking a Balance (CHI 1992), Monterey, CA, USA. External link
Aubin, F., Slamani, M., Kaminska, B., & Robert, J.-M. (1991, October). Biolink: A New Myoelectric Pointing Device For interactive Computer Systems: Evaluation Of The Human Performance And Integrated Realization [Paper]. Annual International Conference of the IEEE Engineering in Medicine and Biology Society, Orlando, FL. External link
Brangier, E., Barcenilla, J., & Robert, J.-M. (2017). Prospective Ergonomics and Innovative Ideas in the Early Stages of Design Projects. In Zunjic, A. (ed.), Ergonomic Design and Assessment of Products and Systems (pp. 47-68). External link
Brangier, É., & Robert, J.-M. (2014). L'ergonomie prospective : fondements et enjeux. Travail humain, Vol. 77(1), 1-20. External link
Brangier, E., & Robert, J.-M. (2010, September). Manifeste pour l'ergonomie prospective: anticiper de futures activités humaines en vue de concevoir de nouveaux artéfacts [Paper]. 22e Conference Internationale Francophone sur I'Interaction Homme-Machine (IHM 2010), Luxembourg, Luxembourg. External link
Baffoun, S., Robert, J.-M., & Gargouri, I. (2009, October). Étude de la performance de quatre modèles de présentation de formulaires sur un assistant numérique personnel [Paper]. 21e Conference Internationale Francophone sur l'Interaction Homme-Machine (IHM 2009), Grenoble, France. External link
Baffoun, S., & Robert, J.-M. (2008, September). Étude empirique de formulaires en vue de leur utilisation sur des assistants numériques personnels [Paper]. 20e Conférence Internationale Francophone sur I'Interaction Homme-Machine (IHM 2008), Metz, France. External link
Bernatchez, M., & Robert, J.-M. (2008). Impact of spatial reference frames on human performance in virtual reality user interfaces. Journal of Multimedia, 3(5), 19-32. External link
Bodain, Y., & Robert, J.-M. (2007, July). Developing a robust authoring annotation system for the Semantic Web [Paper]. 7th IEEE International Conference on Advanced Learning Technologies (ICALT 2007), Niigata, Japan. External link
Bernatchez, M., & Robert, J.-M. (2007, October). A study on the impact of spatial frames of reference on human performance in virtual reality user interfaces [Paper]. IEEE International Conference on Systems, Man and Cybernetics, Montréal, Québec. External link
Baffoun, S., & Robert, J.-M. (2006, April). État de l'art des techniques de présentation d'information sur écran d'assistant numérique personnel [Paper]. 18e Conférence francophone sur l'interaction homme-machine (IHM 2006), Montréal, Québec. External link
Braz, C., & Robert, J.-M. (2006, April). Security and usability: the case of the user authentication methods [Paper]. 18e Conférence francophone sur l'interaction homme-machine (IHM 2006), Montréal, Québec. External link
Bourassa, M. J., Robert, J.-M., & Naud, Y. (1996). Ergonomics task analysis in technical training: Case study. Safety Science, 23(2-3), 145-146. External link
Brassard, G., Crepeau, C., & Robert, J.-M. (1986, October). Information theoretic reductions among disclosure problems [Paper]. 27th Annual Symposium on Foundations of Computer Science (sfcs 1986), Toronto, ON, Canada. External link
Calvo, I., Dorta, T., & Robert, J.-M. (2013, November). An empirical study on the user's context in mobile videoconferencing devices [Étude empirique du contexte d'utilisation des interfaces de vidéocommunication mobile]. [Paper]. 25e Conférence francophone sur l'Interaction Homme-Machine (IHM 2013), Bordeaux, France (24 pages). Published in Journal d'Interaction Personne-Système, 3(2). External link
Choiniere, A., Robert, J.-M., & Descout, R. (1991, September). Building a user interface for a speech recognition-based telephone application system [Paper]. 2nd European Conference on Speech Communication and Technology (EUROSPEECH 1991), Genova, Italy. Unavailable
Card, S. K., Robert, J.-M., & Keenan, L. N. (1984, September). On-Line Composition of Text [Paper]. 1st IFIP International Conference on Human-Computer Interaction (INTERACT 84), London, UK. Unavailable
Doyon-Poulin, P., Ouellette, B., & Robert, J.-M. (2015, May). Effects of visual clutter on flight performance, workload and gaze patterns [Paper]. 62nd Aeronautics Conference (AERO 2015), Montréal, Québec. Unavailable
Doyon-Poulin, P., Ouellette, B., & Robert, J.-M. (2014, July). Effects of visual clutter on pilot workload, flight performance and gaze pattern [Paper]. International Conference on Human-Computer Interaction in Aerospace (HCI-Aero 2014), Santa Clara, CA, United states. External link
Doyon-Poulin, P., Ouellette, B., & Robert, J.-M. (2013, April). Human factors issues of visual clutter and its effects on pilot performance [Paper]. AERO 2013, Toronto, Canada. Unavailable
Doyon-Poulin, P., & Robert, J.-M. (2012, May). Fixe ou fluide: quelle mise en page pour un site web sur un grand écran? [Abstract]. 80e Congrès de l'Acfas, Montréal, Canada. Unavailable
Doyon-Poulin, P., Robert, J.-M., & Ouellette, B. (2012, October). Review of visual clutter and its effects on pilot performance: A new look at past research [Paper]. 31st Digital Avionics Systems Conference: Projecting 100 Years of Aerospace History into the Future of Avionics (DASC 2012), Williamsburg, VA, United states. External link
Doyon-Poulin, P., Ouellet, B., & Robert, J.-M. (2012, September). Visual clutter - more than meets the eye [Paper]. HCI-Aero 2012 International Conference on Human-Computer Interaction in Aerospace, Bruxelles, Belgique. Unavailable
Desmarais, M. C., Burney-Vincent, C., Caron, C., Gagnon, M., Gagnon, O., Lemieux, F., Pelczer, I., & Robert, J.-M. (2011, August). Assessing engineering freshman mathematics skills with adaptive testing [Paper]. International Conference on Engineering Education, Belfast, Northern Ireland, UK. External link
Djeziri, S., Guerfali, W., Plamondon, R., & Robert, J.-M. (2002). Learning Handwriting With Pen-Based Systems: Computational Issues. Pattern Recognition, 35(5), 1049-1057. External link
Djeziri, S., Plamondon, R., & Robert, J.-M. (1999, June). Letter models generator to assist handwtiting teaching [Paper]. 9th Biennial Conference of the International Graphonomics Society (IGS 1999), Singapore. External link
Fiset, J. Y., Robert, J.-M., & Descout, R. (1991, September). Evolutionary language models in air traffic control training [Paper]. 2nd European Conference on Speech Communication and Technology (EUROSPEECH 1991), Genova, Italy. Unavailable
Ghali, M. R., Frayret, J.-M., & Robert, J.-M. (2016). Green social networking: concept and potential applications to initiate industrial synergies. Journal of Cleaner Production, 115, 23-35. External link
Ghali, M. R., Frayret, J.-M., & Robert, J.-M. (2014). Green social networking framework for industrial ecology applications. (Technical Report n° CIRRELT-2014-68). External link
Gingras, G., & Robert, J.-M. (2007, December). Producing educational material in synchronous and asynchronous collaborative contexts [Paper]. IADIS International Conference on Cognition and Exploratory Learning in Digital Age, CELDA 2007, Algarve, Portugal. Unavailable
Hébert-Lavoie, M., Doyon-Poulin, P., Ozell, B., & Robert, J.-M. (2019, May). Interaction design in an immersive virtual environment for an optimal correspondence between reality and virtuality [Abstract]. AERO 2019, Laval, Québec. External link
Julien, C.-A., & Robert, J.-M. (2005, July). Time-Scale Modification for Online Learning: Making the Most of One's Ears [Paper]. IASTED International Conference on Education and Technology (ICET 2005), Calgary, Alberta. External link
Kolski, C., Uster, G., Robert, J.-M., Oliveira, K., & David, B. (2011, July). Interaction in mobility: The evaluation of interactive systems used by travellers in transportation contexts [Paper]. 14th International Conference on Human-Computer Interaction, HCI International 2011, Orlando, FL, United states. External link
L'Heureux, H., Fiset, J.-Y., Duquet, J.-R., & Robert, J.-M. (2004, July). A HMI design method to address automation and information selection and presentation problems related to the use of data fusion techniques in the military domain of ISTAR [Paper]. AAAI Workshop on Supervisory Control of Learning and Adaptive Systems (AAAI 2004), San Jose, Calif. (5 pages). External link
Lapointe, J.-F., & Robert, J.-M. (2000). Using VR for Efficient Training of Forestry Machine Operators. Education and Information Technologies, 5(4), 237-250. External link
Lapointet, J. F., Freedman, P., Mackenzie, P., & Robert, J.-M. (1996, December). Using VE for training and augmenting human performance in forestry telemanipulation [Paper]. Telemanipulator and telepresence technologies. Conference, Boston, MA, USA. External link
Lessard, J., Robert, J.-M., & Rondot, P. (1995, December). Evaluation of working techniques using teleoperation for power line maintenance [Paper]. Telemanipulator and Telepresence Technologies, Boston, Mass.. External link
Lenman, S., & Robert, J.-M. (1994). Investigating the granularity of the undo function in human-computer interfaces. Applied psychology, 43(4), 543-564. External link
Mortazavi, E., Doyon-Poulin, P., Imbeau, D., Taraghi, M., & Robert, J.-M. (2024). Exploring the landscape of UX subjective evaluation tools and UX dimensions : a systematic literature review (2010-2021). Interacting with Computers, iwae017 (39 pages). Restricted access
Mortazavi, E., Doyon-Poulin, P., Imbeau, D., & Robert, J.-M. (2024). Identifying the importance of UX dimensions for different software product categories. Interacting with Computers, iwae001 (21 pages). Restricted access
Mortazavi, E., Doyon-Poulin, P., Imbeau, D., & Robert, J.-M. (2024). Development and validation of four social scales for the UX evaluation of interactive products. International Journal of Human–Computer Interaction, 40(20), 6608-6621. Available
Maldar, M., Robert, J.-M., & Seffah, A. (2019, August). Investigating crowdsourcing tools for design and innovation [Paper]. 50th Nordic Ergonomics and Human Factors Society Conference, Elsinore, Denmark. External link
Morin, S., Robert, J.-M., & Gabora, L. (2018). How to train future engineers to be more creative? An educative experience. Thinking Skills and Creativity, 28, 150-166. External link
Morin, S., Bourdeau, L. M., & Robert, J.-M. (2017). Using the gage R&R method to evaluate the reliability and assessment process of the creative engineering design assessment. TPM-Testing Psychometrics Methodology in Applied Psychology, 24(4), 499-514. External link
Morin, S., Robert, J.-M., & Gabora, L. (2015, July). Creativity Training for Future Engineers: Preliminary Results from an Educative Experience [Paper]. 7th International Conference on Education and New Learning Technologies (EDULEARN 15), Barcelona, Spain. Unavailable
Morin, S., Robert, J.-M., & Gabora, L. (2014, August). A new course on creativity in an engineering program: Foundations and issues [Paper]. International Conference on Innovative Design and Manufacturing (ICIDM 2014), Montréal, Québec. External link
Migneault, J., Robert, J.-M., Desmarais, M. C., & Caron, S. (2007, October). Comparing voice with touch screen for controlling the instructor's operating station of a flight simulator [Paper]. IEEE International Conference on Systems, Man and Cybernetics (SMC 2007), Montréal, Québec. External link
Noël, S., & Robert, J.-M. (2004). Empirical Study on Collaborative Writing: What Do Co-authors Do, Use, and Like? Computer Supported Cooperative Work (CSCW), 13(1), 63-89. External link
Noel, S., & Robert, J.-M. (2003). How the Web Is Used to Support Collaborative Writing. Behaviour & Information Technology, 22(4), 245-262. External link
Provost, G., & Robert, J.-M. (2013, July). The dimensions of positive and negative user experiences with interactive products [Paper]. 2nd International Conference on Design, User Experience, and Usability (DUXU 2013), Las Vegas, NV, United states. External link
Petit, G., Dufresne, A., & Robert, J.-M. (2011, July). Introducing TactoWeb: A tool to spatially explore web pages for users with visual impairment [Paper]. 6th International Conference on Universal Access in Human-Computer Interaction (UAHCI 2011), held as part of HCI International 2011, Orlando, FL, United states. External link
Proulx, J.-F., & Robert, J.-M. (2010, September). Intégrer une approche de conception centrée utilisateur à une approche agile de développement logiciel [Paper]. 22e Conference Internationale Francophone sur I'Interaction Homme-Machine (IHM 2010), Luxembourg, Luxembourg. External link
Plouznikoff, N., Plouznikoff, A., Desmarais, M. C., & Robert, J.-M. (2007, October). Gesture-based interactions with virtually embodied wearable computer software processes competing for user attention [Paper]. IEEE International Conference on Systems, Man and Cybernetics (SMC 2007), Montréal, Québec. External link
Plouznikoff, A., Plouznikoff, N., Robert, J.-M., & Desmarais, M. C. (2006, April). Enhancing human-machine interactions: Virtual interface alteration through wearable computers [Paper]. SIGCHI Conference on Human Factors in Computing Systems (CHI 2006), Montréal, Québec. External link
Plouznikoff, N., & Robert, J.-M. (2006, April). Interactions humain-ordinateur porté via des interfaces diffuses [Paper]. 18e Conférence francophone sur l'interaction homme-machine (IHM 2006), Montréal, Québec. External link
Plouznikoff, A., Plouznikoff, N., Desmarais, M. C., & Robert, J.-M. (2006, April). Support mobile à la tâche : médiation utilisateur monde réel par l'intermédiaire d'un ordinateur porté [Paper]. 18e Conférence francophone sur l'interaction homme-machine (IHM 2006), Montréal, Québec. External link
Plouznikoff, N., Plouznikoff, A., & Robert, J.-M. (2005, October). Artificial Grapheme-Color Synesthesia for Wearable Task Support [Paper]. 9th IEEE International Symposium on Wearable Computers (ISWC 2005), Osaka, Japan. External link
Plouznikoff, N., Plouznikoff, A., & Robert, J.-M. (2005, August). Object Augmentation Through Ecological Human-Wearable Computer Interactions [Paper]. IEEE International Conference on Wireless and Mobile Computing, Networking and Communications (Wimob 2005), Montréal, Québec. External link
Plouznikoff, A., Plouznikoff, N., & Robert, J.-M. (2005, September). Virtualisation d'interfaces matérielles par l'intermédiaire d'un ordinateur porté [Paper]. 17e Conférence Francophone sur l'Interaction Homme-Machine (IHM 2005), Toulouse, France. External link
Plouznikoff, N., & Robert, J.-M. (2004, August). Caractéristiques, enjeux et défis de l'informatique portée [Paper]. 16e Conference francophone sur l'Interaction Homme-Machine (IHM 2004), Namur, Belgique. External link
Robert, J.-M., & Brangier, E. (2024). Prospective ergonomics for the design of future things. Ergonomics, 2409939 (18 pages). External link
Robert, J.-M., & Brangier, E. (2019, August). Overview of methods for prospective ergonomics [Paper]. 50th Nordic Ergonomics and Human Factors Society Conference (NES 2019), Elsinore, Denmark. Unavailable
Robert, J.-M., Maldar, M., Taraghi, M., & Seffah, A. (2018, August). User Innovation, Lead Users and Crowdsourcing for the Design of New Products and Services: Why, What and How? [Paper]. 20th Congress of the International Ergonomics Association (IEA 2018), Florence, Italie. External link
Robert, J.-M. (2014, June). Defining and Structuring the Dimensions of User Experience with Interactive Products [Paper]. 11th International Conference on Engineering Psychology and Cognitive Ergonomics (EPCE 2014), held as part of HCI International 2014, Heraklion, Greece. External link
Robert, J.-M., & Brangier, É. (2014). L'ergonomie prospective : quelques leçons pour son développement. Le travail humain, 77(3), 205. External link
Robert, J.-M., & Larouche, A. (2012, July). The dimensions of user experience with interactive systems [Paper]. IADIS International Conference - Interfaces and Human Computer Interaction , and Game and Entertainment Technologies, Lisbon, Portugal. External link
Robert, J.-M., & Brangier, E. (2012, February). Prospective Ergonomics: Origin, Goal, and Prospects [Paper]. 18th International Ergonomics Association's Congress (IEA 2012), Recife, Brazil. Published in Work (Reading, Mass.), 41(S1). External link
Robert, J.-M., & Lesage, A. (2011). Designing and Evaluating User Experience. In Boy, G. A. (ed.), Handbook of Human-Machine Interaction: A Human-Centered Design Approach (pp. 321-338). External link
Robert, J.-M., & Lesage, A. (2011). From Usability to User Experience with Interactive Systems. In Boy, G. A. (ed.), Handbook of Human-Machine Interaction: A Human-Centered Design Approach (pp. 303-320). External link
Richard, J., Robert, J.-M., Malo, S., & Migneault, J. (2011, July). Giving UI developers the power of UI design patterns [Paper]. Human Interface and the Management of Information: Interacting with Information - Symposium on Human Interface 2011, Orlando, FL, United states. External link
Robert, J.-M., & Brangier, E. (2009, July). What is prospective ergonomics? A reflection and a position on the future of ergonomics [Paper]. International Conference on Ergonomics and Health Aspects of Work with Computers (EHAWC 2009). External link
Robert, J.-M. (2008, September). Vers la plénitude de l'expérience utilisateur [Paper]. 20e Conférence Internationale Francophone sur I'Interaction Homme-Machine (IHM 2008), Metz, France. External link
Robert, J.-M., & Gingras, G. (2007, October). A study of asynchronous and synchronous collaboration between subjects for the production of educational material [Paper]. IEEE International Conference on Systems, Man and Cybernetics, Montréal, Québec. External link
Robert, J.-M., Moulet, L., Lizarralde, G., Davidson, C. H., Nie, J.‐Y., & da Sylva, L. (2006). Finding out: a system for providing rapid and reliable answers to questions in the construction sector. Construction Innovation, 6(4), 250-261. External link
Robert, J.-M., & Gingras, G. (2005, July). Experimental Study on the Reuse of Learning Objects and Teaching Practices [Paper]. Iasted International Conference on Education and Technology, Calgary, Alberta. External link
Robert, J.-M., Vieira, R. D. S., Noel, S., & Dos Santos, N. (2005, July). A Survey on Collaborative Work Between Professors [Paper]. Iasted International Conference on Education and Technology, Calgary, Alberta. External link
Robert, J.-M. (2003). Que faut-il savoir sur les utilisateurs pour réaliser des interfaces de qualité? In Ingénierie cognitive: IHM et cognition (pp. 249-283). External link
Robert, J.-M., Djeziri, S., Audet, M., & Plamondon, R. (1999). Scriptôt : a pen-based software to support handwriting learning in primary schools. (Technical Report n° EPM-RT-2000-07). Restricted access
Rondot, P., Lessard, J., & Robert, J.-M. (1995, December). Study of motion parallax in depth perception with a helmet-mounted display used in teleoperation [Paper]. Telemanipulator and telepresence technologies. 2nd Conference, Philadelphia, PA, USA. External link
Robert, J.-M., Fiset, J.-Y., & Bergeron, G. (1989, September). Impact of five task-related factors on the choice of a vocal or a manual input modality [Paper]. 1st European Conference on Speech Communication and Technology (EUROSPEECH 1989), Paris, France. Unavailable
Robert, J.-M., Choiniere, A., & Descout, R. (1989, September). Subjective evaluation of the naturalness and acceptability of three text-to-speech systems in french [Paper]. 1st European Conference on Speech Communication and Technology (EUROSPEECH 1989), Paris, France. Unavailable
Robert, J.-M. (1988, June). Detecting Inconsistencies in User Interfaces [Paper]. 3rd IFAC Conference on Analysis, Design and Evaluation of Man-Machine Systems 1988, Oulu, Finland. Published in IFAC Proceedings Volumes, 21(5). External link
Robert, J.-M. (1986). Étude expérimentale de la production de dessin technique. Travail humain, 49(1), 1-16. External link
Robert, J.-M. (1985, September). A Formal Method for Designing the Interface of Interactive Systems [Paper]. 2nd IFAC/IFIP/IFORS/IEA Conference on Analysis, Design and Evaluation of Man-Machine Systems, Varese, Italy. Published in IFAC Proceedings Volumes, 18(10). External link
Robert, J.-M. (1985, September). Learning by Exploration [Paper]. 2nd IFAC/IFIP/IFORS/IEA Conference on Analysis, Design and Evaluation of Man-Machine Systems, Varese, Italy. Published in IFAC Proceedings Volumes, 18(10). External link
Thériault, L., Robert, J.-M., & Baron, L. (2004, May). Virtual reality interfaces for virtual environments [Paper]. 6th Virtual Reality International Conference (IEEE VRIC 2004), Laval, France. Unavailable
Ung, K., Doyon-Poulin, P., & Robert, J.-M. (2021, June). Exploiting Forward-Looking Data in Prospective Ergonomics: The Case of Aviation [Paper]. 21st Triennial Congress of the International Ergonomics Association, Vancouver, Canada (8 pages). Available
Ung, K., Doyon-Poulin, P., & Robert, J.-M. (2021, July). Exploitation des données prévisionnelles en aviation: une approche en ergonomie prospective [Paper]. 11e colloque de Psychologie Ergonomique et Ergonomie (ÉPIQUE 2021), Lille, France (5 pages). Available
Viana, G., & Robert, J.-M. (2016, July). The Practitioners' Points of View on the Creation and Use of Personas for User Interface Design [Paper]. 18th International Conference on Human-Computer Interaction : Theory, Design, Development and Practice (HCI International 2016), Toronto, ON, Canada. External link
Valcourt, E., Robert, J.-M., & Beaulieu, F. (2005, August). Investigating Mobile Payment: Supporting Technologies, Methods, and Use [Paper]. IEEE International Conference on Wireless and Mobile Computing, Networking and Communications (Wimob 2005), Montréal, Québec. External link
Vouligny, L., & Robert, J.-M. (2005, October). Online help system design based on the situated action theory [Paper]. Latin American Conference on Human-computer interaction (CLIHC 2005), Cuernavaca, Mexico. External link