Master's thesis (2016)
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| Department: | Department of Mathematics and Industrial Engineering |
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| Program: | Maîtrise recherche en génie industriel |
| Academic/Research Directors: |
Robert Pellerin
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| PolyPublie URL: | https://publications.polymtl.ca/2457/ |
| Institution: | École Polytechnique de Montréal |
| Date Deposited: | 06 Jun 2017 10:16 |
| Last Modified: | 01 Apr 2026 06:31 |
| Cite in APA 7: | Chtita, F. (2016). Processus proactif de gestion des réclamations basé sur l'approche de retour d'expérience [Master's thesis, École Polytechnique de Montréal]. PolyPublie. https://publications.polymtl.ca/2457/ |
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