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Lapierre, J., & Cappella, B. (juillet 2023). IBM, from products to professional services provider : the role of functional groups for cohesion in optimizing value delivered to customers [Communication écrite]. PICMET 05 Conference, Portland, Oregon. Lien externe
Lapierre, J., & Denier, A. (2005). ICT Adoption and Moderating Effects of Institutional Factors on Salesperson's Communication Effectiveness: a Contingency Study in High-Tech Industries. Technovation, 25(8), 909-927. Lien externe