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Hargreaves, I., Roth, D., Karim, M. R., Nayebi, M., & Ruhe, G. (2018). Effective Customer Relationship Management at ATB Financial: A Case Study on Industry-Academia Collaboration in Data Analytics. In Moshirpour, M., Far, B., & Alhajj, R. (eds.), Highlighting the Importance of Big Data Management and Analysis for Various Applications (45-59). External link