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Lambhabbar, A., Yacout, S., & Ouali, M.-S. (janvier 2002). Concurrent optimisation of design and manufacturing phases of QFD, CROS-SCRO [Communication écrite]. 44th Annual Conference, MIT, Toronto. Non disponible
St-Pierre, C., & Yacout, S. (2002). A framework for the development of an environmental management system : a case study in a thermal power plant. Quality Engineering, 15(1), 49-65. Lien externe
