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Lapierre, J., Tran-Khanh, A., & Skelling, J. (2008). Antecedents of Customers' Desired Value Change in a Business-to-Business Context: Theoretical Model and Empirical Assessment. Services Marketing Quarterly, 29(3), 114-148. Lien externe
Lapierre, J., & Skelling, J. (2005). Salesforce control system in high‐tech contexts: do environment and industry matter? Journal of Business & Industrial Marketing, 20(6), 297-306. Lien externe
