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Remote Design of a Pediatric Intensive Care Unit Dashboard in Time of Pandemics

Maxence Hébert-Lavoie, Karine Ung, Lise Boudreault, Célia Mahmoudi, Quynh Phuong Vu, Philippe Jouvet and Philippe Doyon-Poulin

Paper (2021)

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Abstract

To support the pediatric intensive care unit with the COVID-19 pandemic, we followed a user-centered design process to create a dashboard in a context where direct access to users was impossible. To this end, we applied contextual inquiry, user interview, requirement definition, iterative design with user validation and usability testing in a remote fashion. Being unable to be physically present at the hospital limited our understanding of the context of use, extended the duration of the study and limited the number of interviews and testing sessions. However, we were able to benefit from the experience of our team members, adopt an efficient decision-making method to select appropriate requirements and use remote moderated usability testing to conform our design process to an aggressive timeline.

Uncontrolled Keywords

remote usability evaluation, user-centered design, medical dashboard, covid-19, pediatric intensive care unit

Subjects: 1600 Industrial engineering > 1600 Industrial engineering
1600 Industrial engineering > 1605 Human factors engineering
Department: Department of Mathematics and Industrial Engineering
Funders: IVADO, TransMedTech
PolyPublie URL: https://publications.polymtl.ca/6654/
Conference Title: 21st Triennial Congress of the International Ergonomics Association (IEA 2021)
Conference Location: Vancouver, Canada
Conference Date(s): 2021-06-14 - 2021-06-18
Editors: Nancy L. Black, W. Patrick Neumann and Ian Noy
Publisher: Springer
DOI: 10.1007/978-3-030-74611-7_45
Official URL: https://doi.org/10.1007/978-3-030-74611-7_45
Date Deposited: 11 Aug 2021 17:20
Last Modified: 19 Apr 2023 13:54
Cite in APA 7: Hébert-Lavoie, M., Ung, K., Boudreault, L., Mahmoudi, C., Vu, Q. P., Jouvet, P., & Doyon-Poulin, P. (2021, June). Remote Design of a Pediatric Intensive Care Unit Dashboard in Time of Pandemics [Paper]. 21st Triennial Congress of the International Ergonomics Association (IEA 2021), Vancouver, Canada (8 pages). https://doi.org/10.1007/978-3-030-74611-7_45

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