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Remote Design of a Pediatric Intensive Care Unit Dashboard in Time of Pandemics

Maxence Hébert-Lavoie, Karine Ung, Lise Boudreault, Célia Mahmoudi, Quynh Vu, Philippe Jouvet and Philippe Doyon-Poulin

Conference or Workshop Item - Paper (2021)

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Cite this document: Hébert-Lavoie, M., Ung, K., Boudreault, L., Mahmoudi, C., Vu, Q., Jouvet, P. & Doyon-Poulin, P. (2021, June). Remote Design of a Pediatric Intensive Care Unit Dashboard in Time of Pandemics. Paper presented at 21st Triennial Congress of the International Ergonomics Association (IEA 2021), Vancouver, Canada (8 pages). doi:10.1007/978-3-030-74611-7_45
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To support the pediatric intensive care unit with the COVID-19 pandemic, we followed a user-centered design process to create a dashboard in a context where direct access to users was impossible. To this end, we applied contextual inquiry, user interview, requirement definition, iterative design with user validation and usability testing in a remote fashion. Being unable to be physically present at the hospital limited our understanding of the context of use, extended the duration of the study and limited the number of interviews and testing sessions. However, we were able to benefit from the experience of our team members, adopt an efficient decision-making method to select appropriate requirements and use remote moderated usability testing to conform our design process to an aggressive timeline.

Uncontrolled Keywords

remote usability evaluation, user-centered design, medical dashboard, covid-19, pediatric intensive care unit

Open Access document in PolyPublie
Subjects: 1600 Génie industriel > 1600 Génie industriel
1600 Génie industriel > 1605 Génie des facteurs humains
Department: Département de mathématiques et de génie industriel
Research Center: Non applicable
Funders: IVADO, TransMedTech
Date Deposited: 11 Aug 2021 17:20
Last Modified: 08 May 2022 01:15
PolyPublie URL: https://publications.polymtl.ca/6654/
Document issued by the official publisher
Conference Title: 21st Triennial Congress of the International Ergonomics Association (IEA 2021)
Conference Location: Vancouver, Canada
Conference Date(s): 2021-06-14 - 2021-06-18
Publisher: Springer
Official URL: https://doi.org/10.1007/978-3-030-74611-7_45


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