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How to develop innovation KPIs in an execution-oriented company

Victoria Lakiza and Isabelle Deschamps

Article (2018)

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Numerous established companies look for ways to rejuvenate their innovation capabilities, as it is essential for their long-term survival. One way is through the development of key performance indicators (KPIs) to measure innovation success. However, the wrong performance measurement approach can hinder innovation efforts. This case study explores the steps and challenges associated with the development of innovation KPIs in an established execution-oriented manufacturing company. Three prerequisites are proposed for such a project in a similar context: 1) a minimal maturity level of innovation processes, 2) strategic alignment, and 3) commitment to innovation. It is also proposed that, in such an execution-oriented company, it might be more effective to start with KPIs that would encourage behaviours more favourable to innovation. Then, with stronger innovation capabilities, it will be easier to develop appropriate KPIs to measure the success of innovation endeavours.

Uncontrolled Keywords

KPI; organizational culture; innovation; PMS; case study; action research; performance measurement; execution orientation; innovation capabilities

Subjects: 7000 Other studies in natural sciences and engineering > 7001 Management science and technology
Department: Department of Mathematics and Industrial Engineering
Funders: Mitacs
PolyPublie URL: https://publications.polymtl.ca/4984/
Journal Title: Technology Innovation Management Review (vol. 8, no. 7)
Publisher: Talent First Network
DOI: 10.22215/timreview/1168
Official URL: https://doi.org/10.22215/timreview/1168
Date Deposited: 11 Aug 2022 13:49
Last Modified: 08 Apr 2024 04:31
Cite in APA 7: Lakiza, V., & Deschamps, I. (2018). How to develop innovation KPIs in an execution-oriented company. Technology Innovation Management Review, 8(7), 14-30. https://doi.org/10.22215/timreview/1168


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