Documents publiés en "2025"

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Shahin, A., & Shahin, R. (2025). Transforming Complaints into Corporate Assets: Innovating Customer Complaints Management. Dans Štarchoň, P., Fedushko, S., & Gubíniova, K. (édit.), Developments in Information and Knowledge Management Systems for Business Applications (Vol. 9, p. 297-312). Lien externe

Shahin, A., & Shahin, R. (2025). Navigating Location Decisions in the Service Industry: A Focus on the Tourism Sector. Dans Štarchoň, P., Fedushko, S., & Gubíniova, K. (édit.), Developments in Information and Knowledge Management Systems for Business Applications (Vol. 9, p. 91-99). Lien externe

Shahin, A., & Shahin, R. (2025). Enhancing Telecommunications: The Role of New Product Development in Service Quality and Customer Satisfaction. Dans Štarchoň, P., Fedushko, S., & Gubíniova, K. (édit.), Developments in Information and Knowledge Management Systems for Business Applications (Vol. 9, p. 155-164). Lien externe

Shahin, R. (2025). Moving Toward Sustainability: A Methodological Review of the Pollution-Routing Problem in the Optimization Literature. Dans Dulebenets, M. A., Wiśniewski, S., & Borowska-Stefańska, M. (édit.), Transport and Climate Change (p. 1-35). Lien externe

Shahin, R., & Dulebenets, M. A. (2025). From cost-centering to sustainability: A review of Pollution Routing Problems. Cleaner Engineering and Technology, 29, 101082 (25 pages). Lien externe

Shahin, R., & Dulebenets, M. A. (2025). Greening Last-Mile Deliveries and Urban Transport: Evaluation of the Potential of E-Cargo Bikes for Sustainable Mobility. Dans Dulebenets, M. A., Wiśniewski, S., & Borowska-Stefańska, M. (édit.), Transport and Climate Change (p. 161-182). Lien externe