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Shahin, A., & Shahin, R. (2025). Enhancing Telecommunications: The Role of New Product Development in Service Quality and Customer Satisfaction. Dans Štarchoň, P., Fedushko, S., & Gubíniova, K. (édit.), Developments in Information and Knowledge Management Systems for Business Applications (Vol. 9, p. 155-164). Lien externe
Shahin, A., & Shahin, R. (2025). Navigating Location Decisions in the Service Industry: A Focus on the Tourism Sector. Dans Štarchoň, P., Fedushko, S., & Gubíniova, K. (édit.), Developments in Information and Knowledge Management Systems for Business Applications (Vol. 9, p. 91-99). Lien externe
Shahin, A., & Shahin, R. (2025). Transforming Complaints into Corporate Assets: Innovating Customer Complaints Management. Dans Štarchoň, P., Fedushko, S., & Gubíniova, K. (édit.), Developments in Information and Knowledge Management Systems for Business Applications (Vol. 9, p. 297-312). Lien externe
