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Leclerc, G., Hmiya, S., Aimeur, E., Quintero, A., Pierre, S., & Ochoa, G. (janvier 2001). Intelligent decision support system for managing complaints related to urban infrastructures [Communication écrite]. 5th World Multiconference on Systemics, Cybernetics and Informatics (SCI 2001) and 7th International Conference in Information Systems Analysis and Synthesis (ISAS 2001), Orlando, FL, USA. Lien externe
