Athanassios N. Avramidis, Michel Gendreau
, Pierre L'Écuyer and Ornella Pisacane
Working Paper (2007)
Document published while its authors were not affiliated with Polytechnique Montréal
An external link is available for this item| Department: | Department of Mathematics and Industrial Engineering |
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| Research Center: | CIRRELT - Interuniversity Research Centre on Enterprise Networks, Logistics and Transportation |
| PolyPublie URL: | https://publications.polymtl.ca/55018/ |
| Report number: | CIRRELT-2007-44 |
| Official URL: | https://www.cirrelt.ca/documentstravail/cirrelt-20... |
| Date Deposited: | 11 Sep 2023 10:42 |
| Last Modified: | 25 Sep 2024 16:46 |
| Cite in APA 7: | Avramidis, A. N., Gendreau, M., L'Écuyer, P., & Pisacane, O. (2007). Optimizing daily agent scheduling in a multiskill call center. (Working Paper n° CIRRELT-2007-44). https://www.cirrelt.ca/documentstravail/cirrelt-2007-44.pdf |
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